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Welcome to Emmanuel Outreach PTY LTD

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                                    ** ABOUT US **

I am the company owner and CEO of Emmanuel Outreach PTY LTD. Emmanuel Outreach began in 2013 providing support services specifically to disadvantaged youths and youths in the care system. Throughout the years my passion for people from all backgrounds grew. I began to expand my skill set so I was able to advocate for those who were in need of mentorship, advocacy and support.

My experience extends to;

  • Support Coordination (NDIS)
  • Case Management
  • Developing programs to engage youth
  • Legal advisory and Support (dispute resolution, Civil & Consumer)
  • DV
  • Relationship breakdowns
  • Family Law
  • Housing
  • Mentorship
  • Motivational Speaking
  • Suicide  Prevention
  • Hosting of Youth support groups,
  • Specialised client support Disability (Mental Health, Youth etc..)
  • Referrals
  • Transition from care
  • Assisting Clients with Employment and life skills
  • Obtaining education or trade certificate

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** WHAT MAKES EMMANUEL OUTREACH DIFFERENT? **

I came from a broken home and was also a client in care. I am a mother of 3 Children, an Approved foster carer and have worked along side the department for approximately 12 years. My Experiences motivate me to provide a service of excellence,  where I have seen the absence of understanding, passion, justice and professionalism whilst growing up in the system. Emmanuel Outreach's purpose is to connect the community with partnering networks to change peoples lives for the better. We believe in the importance of relationships to develop long term solutions to long term issues within the community.

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** WHAT SERVICES EMMANUEL OUTREACH PROVIDES **

Emmanuel Outreach provides services in; -

  • Support Coordination (NDIS)
  • Case Management
  • Legal Court Support (Not Legal Representation) and Advisory/Referrals (Family Law, DV, Youth Justice System Dispute Resolution)
  • Mentorship
  • Motivational Speaking
  • Transitional Care Plans
  • Advocacy
  • Housing
  • Education
  • Employment and Employability Skills
  • Specialised Client Support (Community Engagement, Supervised Family Contact)

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** ACKNOWLEDGEMENT TO THE TRADITIONAL OWNERS AND CUSTODIANS OF THE LAND**

We respect the values and acknowledge the traditional owners, and ongoing custodians of the land. (The Aboriginal and Torres Straight Island People)

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Privacy Policy

Emmanuel Outreachis committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies-  and from third parties. We don’t guarantee website links or policy of authorised third parties. We collect your Personal Information for the primary purpose of providing our services to you,.

Providing information to our clients and marketing 

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only: For the primary purpose for which it was obtained For a secondary purpose that is directly related to the primary purpose With your consent; or where required or authorised by law. Third Parties Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following: Third parties where you consent to the use or disclosure; and Where required or authorised by law. Security of Personal Information Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. Access to your Personal Information You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.

If you wish to access your Personal Information, please contact us in writing. Emmanuel Outreach will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries If you have any queries or complaints about our Privacy Policy please contact us at:

Email: eraats.emmanueloutreach@gmail.com

Phone: 0437886161


© Copyright 2019, Emmanuel Outreach PTY LTD

ABN: 98 167 022 120

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